RESERVATIONS: Your stay will be guaranteed with valid credit card or paid in advance by check or money order.
MINIMUM STAY REQUIREMENTS: A 2-night stay is required on most weekends; a 3- or 4-night stay is required on some holidays and during special events.
CANCELLATION: Cancellations made prior to 30 days of your arrival have no fee; within 30 days cancellations are charged a $20 fee. With cancellations of less than 8 days notice (7 days and less), all room nights are charged in addition to the $20 fee. Refunds of nights we were able to sell are made the morning of checkout. When 3 or more rooms are booked, a 30-day cancellation notice applies. At 30 days one half of the total is charged as non-refundable prepayment (3 or more room booking in any group - booked singly or together) Your booking is not cancelled until you receive a cancellation notice with a CANCELLATION NUMBER. Without a cancellation number you are still responsible for your booking. Cancellations within the 8 day period are charged as per No Shows.
Early departure qualifies as a late cancellation and will be charged as such. If our cancellation fee might impose any hardship, we recommend Trip Insurance.
NO SHOW: Should you not arrive for your designated and confirmed booking dates. We will try to contact you by all methods you have provided to inquire of your safety. Your reservation is guaranteed until 9:30 a.m. the next morning. At that time the full balance is charged plus the $20 cancellation fee. We will make every effort to re-sell your room nights and refund as much of your fees as possible. The morning of your expected check-out we refund you any sold room nights.
SMOKING: Allowed outdoors only
PETS: Dogs are allowed in Hawthorn, Acorn, Narcissus and Wisteria only. Madrone, Oak, Maple, Spruce and Laurel are always pet free. No pets are allowed in the main house (yes, that includes our little angels). An additional charge of $30 per pet per night applies. Visiting pets require advance approval.
CHILDREN: Are welcome and may be accommodated in several rooms. Please inquire.
ADDITIONAL GUESTS: A third person may be accommodated in our Laurel and Maple rooms at an additional charge of $50 per guest - per night, including children. Please inquire.
UNACCOMANPIED MINORS: For persons under the age of 21 wishing to stay at the Sonoma Orchid Inn, we require Hotel Reservations for Minors form filled out for every unaccompanied minor under the age of 18. You will be asked to show identification and provide the following completed form at check-in. Departure policy will be enforced, meaning you will be responsible for unsold room nights, if you arrive and are not able to check in due to lack of completed forms.
ROOM RATES: Room rates noted are for single or double occupancy. Prices do not include bed tax, currently 12%. Transient Occupancy Tax Certificate #217